Core Values – 6. Humility

This is the sixth post in the series on Core Values in the workplace. In it I talk about the fifth value. The next post in this series will describe the final value. There will then be an 8th post with some conclusions. If this series has been of interest, you may be interested to know that there will be an expanded version in booklet form due out in a few weeks. Subscribe to the website or email me if you are interested… 

When the team I work with was evaluated back in 2011, the value of humility was described as:

a non-hierarchical, respectful,
modest style; a style which supports others to contribute.

This is a key part of the style and culture that underpins our work. We work with partners to deliver projects where the key factor is the success of the project, rather than our profile. We have always been more concerned about the contents of the shop, rather than having a glossy shop window. At times, this has given us problems – but the underlying focus on humility is a key strength of our work. I have talked in earlier posts in this series about the importance of the “honest broker” role that we play. It is very difficult to act in this role if partners have any sense that the work is being done for greater glory or self-aggrandisement.

In the last couple of years, the NHS has had a much greater emphasis on the market and on competition rather than collaboration. This has, at times, made it very difficult to work from a place of humility whilst all around are vying for position.

Ultimately though the best dressed window, the most impressive marketing campaign, is nothing if the contents of delivery are not of the highest quality.

As with so many things, the middle way will help tackle this tension. So, it is important not to be naive about the need to ensure that others understand the role and scope of the team in delivery of its work. This can be done without overplaying the ‘publicity campaign’. Ultimately, it’s a question of getting the work recognised to ensure that it continues without the ego getting in the way.

Working from a place of humility ensures that the objective is to serve others and deliver something of the highest quality that is of great value to those with whom we work.